Her research examines organizational structures and processes, and the interaction of these factors on performance and performance improvement. She has worked extensively on several new strategies to accelerate the adoption of innovations in healthcare organizations, especially in programs that provide substance use disorder treatment services. She has also studied how decision-making processes and related attributes of managers in healthcare organizations affect access and quality of services.
Prior to joining NYUAD, she was Associate Professor of Management and Organization at the Carey Business School at Johns Hopkins University, and Assistant Professor of Health Policy and Management at the Mailman School of Public Health in Columbia University. She has taught courses including “Strategic Management,” “Corporate Strategy,” “Management Capstone,” and “Managerial and Organizational Behavior.”
She has received multiple distinguished grants and awards for her research and teaching. She has served as principal investigator on several major grants from the US National Institutes of Health (NIH), and from philanthropic organizations such as the Bill and Melinda Gates Foundation and the Doris Duke Foundation. She has also received the Dean’s Award for Faculty Excellence at the Carey Business School, and the Atlantic Alliance Fellowship for Public Health research from Columbia University (in collaboration with École des Hautes Études en Santé Publique in France and the University of Granada Andalusian School of Public Health in Spain). In addition to her academic leadership roles, she has relevant industry expertise in the public and private sectors: she was a business analyst with United Health Group and a systems analyst with the U.S. Department of Veterans Affairs.
